The engagement model
Work is delivered in fixed-fee phases with clear outcomes, not hourly billing. Timeframes are estimated windows, and pricing is tied to agreed scope and acceptance criteria, decided before work starts.
Who's responsible for what
Kebullient owns execution quality, proactive risk communication, and weekly progress updates. You own timely access to tools and credentials, timely feedback and approvals, and naming one decision owner for scope and priority calls. Clear ownership on both sides is what keeps a fixed-fee model fair.
Do I need to be in meetings all the time?
No. Async communication is the default, with a next-business-day response target for questions. Calls are reserved for major decisions, not daily task supervision — so you get focused updates instead of interruptions, and Kebullient gets uninterrupted build time.
How do I know what's going on if we're not talking daily?
You get a shared status view covering the current phase and overall status, what's in progress now, the next milestone and its estimated completion date, open decisions needed from you, and recent updates — refreshed several times a week, with one written weekly summary as the official checkpoint. Anything that affects delivery is visible; internal implementation notes and half-formed options stay out of the way so the view stays decision-ready instead of noisy.
What if I need something outside the original scope?
That's a normal part of a real project, not a problem. Net-new requests are documented and handled as a change order or a new phase, with a revised estimate you approve before the expanded work starts — never silently folded into the existing fee or timeline.
What happens after delivery?
Delivered work includes a limited window to fix criteria-based defects at no extra charge. New features or requests outside the original scope are treated as new work, scoped and quoted the same way the original engagement was.